I think that when I update an issue and get a mail for the update, this mail are
actually one mail for every update the issue had.

Means that I do one change and get {number of updates} +1 mails for this single
change.

See the latest mail and the selected one.

Attached is a screenshot of thunderbird showing this

I do not think this is the case. Are you receiving two mails for this very
comment I am writing?

On Mon, 25 Jul 2011 16:02:05 +0000
FreedroidRPG bug tracker updates <freedroid-bugs@lists.sourceforge.net> wrote:

> I do not think this is the case. Are you receiving two mails for this very
> comment I am writing?

Problem confirmed, apparently.

Raising prio, this is the biggest pain point with the tracker at the moment!

This is a check that my understanding of the current situation is correct.

detectors/nosynew.py does:

 # send a copy to the nosy list
        for msgid in cl.get(nodeid, 'messages'):
                try:
                        # note: last arg must be a list
                        cl.send_message(nodeid, msgid, change_note,
['freedroid-bugsATlists.sourceforge.net'], 'bugsATfreedroid.org')
                except roundupdb.MessageSendError, message:
                        raise roundupdb.DetectorError, message


Which seems to send one mail per message in the thread, which isn't what we want.

Testing my changes

Fixed by only sending updates for the last message in the list. Let's hope that
it's correct. :)

Remaining problem: changing the status of a ticket without adding a comment
makes the mail contain the latest comment from the thread, even if it wasn't
added by the change.

Testing e-mail updates again

Situation was improved by modifying the original nosy reactor.

We now send updates to the nosy list *and* CC -bugs ML.
We also send update messages for tickets when no comment was added, only a
property change.
The only remaining question is whether being assigned a ticket should add
oneself to the nosy list automatically (current behavior).

Everything should be in order now. Please reopen if not.

test

another test